Terms of Dulzura Borincana Web Page

Please read these terms of use carefully before accessing or using any part of the site. By accessing or using the site, you acknowledge and agree that you have read, understand and agree to be bound by these terms of use without limitation or qualification. If you do not wish to agree to these terms of use, do not access or use any part of the site.
Terms and conditions of use
All the content and/or service at this site are subject to the terms of use. We may revise and update at any time by our discretion. You guarantee by using this site that you are 18 or more years old or that you are been supervising by your parents or legal tutor. By using this site content, service, promotion, activity, contest or other available you agree any terms, conditions or any guide directed by us.

Terms of an account

By realizing an account with us you will have a username and password to use some part of the site Every time that you use your password and username of your account you would be considered authorized to access and use the site of a way consistent with the terms of use. We don’t have any obligation to investigate the authorization of access or use of the site. Only you would be responsible for any access and use of the site for any person using the password and username indicated by yourself. You will notify immediately of any use that isn’t authorized by you of your username or password. By creating an account and providing your email you agree to receive any promotions, notifications, news and others that we send. You agree with all the agreement, notifications, or any communications that we provide electronically meet the requirements to be written.

Terms of a purchase

All purchases made through the web site is governed by our terms of use. All product, prices, and service, availability, and quantity of product, promotions, and any activity associated with the products and service, specification, and other descriptions of the products, described o available at the site may be remove or update at any moment with no discretion. The inclusion of products and descriptions online at the site at a determinate moment didn’t guarantees that product and descriptions were available at any moment. Some weight, dimensions are approximated, we provide it with the sole purpose of convenience for the client. In a case of an error of prices or discrepancy of the site respect to the product and descriptions online, Dulzura Borincana, Inc. reserve the right of canceling any order of the online products. We reserve the right of the requirement of additional information or verification before we accept or ship any order at the site.


Terms of shipping

Dulzura Borincana makes everything possible to achieve all the orders that we process at the estimated time that is 5-7 business days.Due to the payment type and approval procedures of the company, there may be a delay in sending your order if the billing and shipping address are different. Dulzura Borincana with a lot of pleasure is beside the update of any ship that we made. We didn’t agree with any responsibility of any packages that didn’t ship by the estimated time by weather conditions. You will be responsible for any incorrect shipping information given by you. If you give us an incorrect address and your purchase was sent, you will have to wait for your order to arrive at our facility and pay again for the shipment.

Terms of use of a credit card

If you wish to buy any product or service available at the site, we can ask to provide some information relevant to the transaction, including, without limitation, your card number, the expiry date, billing address and the shipping information. YOU REPRESENT AND GUARANTEE THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD USING WITH REALATION OF ANY TRANSACTIONS WITH US. After giving that information, you grant us and thirds to recopy the information by our name for the purpose to make easiest the process of your transaction initiated by you or by your name. The verification of the information may be necessary before the confirmation or the end of any transaction.

Terms of a devolution

Once you have made your entirety order, Dulzura Borincana will not make any refunds unless:

  • The product wasn’t the one you ordered
  • If your order didn’t arrive in the stimulated time
  • If your order was lost while it was being sent to you as long as the address provided by you was correct
  • No money will be refunded from the 30 days after having made your purchase

Dulzura Borincana returns only if:

  • The product isn’t the one you ordered
  • If the product has a manufacturing defect
  • No returns will be made if the product is unsatisfactory
  • No returns if the product is opened
  • No return will be accepted from the 30 days after having made your purchase

Dulzura Borincana, Inc. will not make any returns or refunds without evidence.

Dulzura Borincana, Inc.’s Response to COVID-19

                To our Dulzura Borincana’s Family,

As our communities react to the global health crisis caused by COVID-19, our focus remains on supporting the health and livelihood of our employees while caring for our customers and communities. We believe it’s critical to do our part to help reduce the transmission of COVID-19. We are working to make sure that the snacks you love are available when you want them, delivered in the safest way possible (delays caused by local regulations are possible).

We have increased the frequency of regularly scheduled cleanings and sanitization efforts in our manufacture factory. We’re recommending all employees to take precautionary health measures, including frequent handwashing, social distancing, staying home when sick, use of sanitizer, and pausing all non-essential work travel.